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What is SWAAM?

What it Does, and how we are helping

Indian retail and services space is going through a blitz of new businesses and services. Indian consumers with the increasing options and choices are demanding better services and products. Companies are trying to focus more on the customer service aspect. Still there is a gap when it comes to effective deliverability of promises. Awareness is low, disgruntled consumers are willing to take the fight to the social media or even go to consumer courts in order to obtain the rightful service. But there is an absence of a platform, which helps you take this fight to the next level. Having personally faced the brunt of such false promises and half-baked services, the concept of "SWAAM - The helping hand" was born in late 2012

The primary objective was to build an organization that will protect the interest of consumer and solve consumer’s complaint: A bridge between the consumer and the company. A double thronged spear, which would help the customer end his/her woes and at the same time help the company connect and serve its customers more effectively. Powered by a group of customer focused individuals and backed by a panel of lawyers across the country.

SWAAM has been formed with the sole purpose of preventing and curbing iniquitous practice of companies and helping consumers resolve any such related issues.

How it Works

    What People Say

    • I am grateful to SWAAM who has guided me to get my money back approx 18 Lac. The way SWAAM people had guided me is really Incredible. With the help of their guidance I got my complain resolved in 2 months for which I was fighting more 1.5 Years

      Tapan Kumar Biswas Lost all my PF and Gratuity which I got on my retirement

    • The experience of Lodging complaint with SWAAM - The Helping Hand is exceptionally positive.They have good collaboration, positive attitude and efficient communication towards client complaints.

      Arshad Nehwal Mislead-ed by an Insurance agent (Aviva Life Insurance)

SWAAM Blog

  • Indore police’s crime branch on Saturday arrested a Delhi-based man who, along with his associates, is suspected to have duped insurance policy-holders across the country. Additional Superintendent Police Dilip Soni said that Sunil Sirpurker, a local resident, had filed a complaint in this regard. According to Sirpurker, he received a call from a person who claimed to ...
    31 May 2014
    Read More

    ​Fake insurance racket busted (Agent Arrested)

  • Credit cards have become almost a regulation fixture in most wallets. They have their advantages, but yet, when the bills arrive, unexpected charges are revealed, causing distress to the user. The good news is that most of the fees that credit card companies charge can be avoided. Here’s how: 1. Annual fees Look for cards which do not charge ...
    22 May 2014

    How To Save The Credit Card Charges

  • An Act to provide for setting out the practical regime of right to information for citizens to secure access to information under the control of public authorities, in order to promote transparency and accountability in the working of every public authority, the constitution of a Central Information Commission and State Information Commissions and for matters connected therewith or ...
    21 May 2014

    How to File RTI Online

  • How to retrieve unclaimed funds -: There may be substantial sums of money in your EPFO account even after withdrawal or settlement of your claim. Here’s a quick rundown on how you can claim unaccounted EPFO money The EPFO has an interesting way of calculating the balance and interest. They often account for money in ...
    19 May 2014

    Employees Provident Fund Organisation (EPFO) Claim.

  • Beginning July 29th, the 200 km stretch of road from Gurgaon’s 32-lane toll plaza to the Jaipur Bypass on the NH 8 will be a pilot corridor for a project which seeks to offer accident victims free cashless treatment for the first 48 hours after the mishap. The scheme, which will be the first such ...
    17 May 2014

    Cashless treatment for accident victims on NH-8 has been launched.